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After-Sales Service

Delivery of a product by no means concludes the services Dimplex provides for its customers. Should you have any problems, simply consult our Dimplex after-sales service. In order to ensure that we can be of help to you in the fastest and most unbureaucratic way possible, our specially trained after-sales service technicians in our residential heating products and complete systems divisions are at your disposal.

This information must be provided by you:
In order to ensure that your request can be processed in the fastest way possible, please provide detailed information regarding the respective spare part, accessory or device. Device data, such as production number (P No.) and manufacturing date (MD) are listed on the type plate.

Our warranty certificates are available as a PDF document and in the full version in our download area.

Installation Instructions

To find the installation instructions you require, please select the relevant product from our download area for “Instructions”. If you can't find the product you are looking for or have any suggestions for improvement, please do not hesitate to contact us.

Fax: + 49 (0) 9221 709 924 8101


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